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Introduction

This Policy applies to information collected when our customers (collectively, “you” or” your”) choose to use the Cludo service (collectively, the “Services”).

Cludo and its corporate affiliates (collectively, “Cludo”, “we”, “our” or “us”) respect both your privacy and that of the visitors of your website (who you might request to provide analytics data) and those individuals whose Personal Data (defined below) you have requested to appear on your website, e.g. your employees’ contact information. For that reason, we are committed to protecting it through compliance with this Data Protection and Privacy Policy (the “Policy”).

This Policy describes: (i) the types of information you instruct us to collect and process when you use the Services; (ii) the types of information we ask you to provide for our own purposes; and (iii) our practices for collecting, using, maintaining, protecting, and disclosing that information. Keep in mind that Cludo will only use Personal Data for the purpose that it is provided to us (the “Purpose”). Cludo does not sell Personal Data to any third party.

Disclaimer

The contents of this Site are made available to the public for informational purposes. Cludo endeavours to keep the contents updated, but we cannot guarantee that the contents are complete, correct or in accordance with current legislation.

This Site contains links to third-party Internet sites over which Cludo has no control.

Cludo will take all reasonable measures to protect the Site against computer viruses, worms, Trojan horses or other threats. Cludo does not, however, warrant that this Site is free from such harmful programs and disclaims any responsibility for or liability related to loss due to harmful programs received from the Site or by means of files downloaded from the Site.

Links

Framing is not allowed from this Site. You are permitted to link to the Site in a loyal and non-competitive manner.

Intellectual Property Rights

This Site contains copyrighted material and other material protected by other intellectual property rights. You are only permitted to use this Site in accordance with the rights provided by Danish legislation. Any other use is subject to the prior written approval of Cludo.

Processing of Personal Data

 

The Why: The Purpose for Processing Personal Data

Cludo is a software-as-a-service (SaaS) company that provides access to Services that crawl and analyze your website. As such, our Services collect and process your website data by crawling the requested website, storing cached copies of the content, analyzing the content, and detailing the results in reports generated on the SaaS platform. When you choose to use our Services, we strictly follow your instructions in collecting and processing your website data in accordance with the specific Services that you have selected. We do not use that data for any other Purpose.

The What: The Personal Data that We Collect

We may collect information that personally identifies your website visitors and individuals whose information appears on your website (“Personal Data”).

Personal Data on your website will typically consist:

  • Names
  • Postal addresses
  • E-mail addresses
  • Telephone numbers
  • IP Address (if you have enabled this feature; please note that you have a notification obligation to visitors when you opt to have us collect and process this information)

Additionally, there could be some other information on your website which can be directly or indirectly attributed as well.

The When & The How: The Methods We Use to Collect Personal Data

When you use our Services, there are two potential ways in which data is collected:

  1. Crawler. Our Services utilize web crawlers to scan your website. Web crawlers are computer programs that scan the website, read everything they find, and store that data in Cludo's databases. This information is represented in search results and Analytics reports.
  2. Analytics. Analytics is captured by our standard JavaScript snippet. When a page with the JavaScript snippet loads, the script will provide information (including Personal Data) on the website visitor.

Cludo also uses cookies if you have not chosen to disable this. A cookie is a small file placed on the hard drive of your computer. A website visitor may refuse to accept browser cookies by activating the appropriate setting on her or his browser. For more information on cookies and how a website visitor can remove them according to the type of the browser used, refer to www.allaboutcookies.org.

How Do We Secure Your Data?

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration and disclosure.

How Long Do We Keep Your Information?

We will retain the Personal Data for as long as needed based on the Purpose for which you have authorized us to use it.

Governing Law and Jurisdiction

The use of this Site is governed by Danish law, and any disputes relating to or arising from the use of this Site must be decided by the Danish courts.

Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us at privacy@cludo.com.