Improve relevance. Delight visitors. Transform the digital experience.

AI-powered search and discovery built for marketers

Cludo can help you transform the way people find what they are looking for on your website, app or ecommerce platform.

Power to Marketer

Better experiences start with better search

Every visitor has expectations when searching for information digitally. By understanding your audience’s intents through insights and analytics, you can deliver an engaging search and discovery experience. With AI and machine learning, patterns and behaviors are automatically analyzed and improved with every search to deliver information that is accessible and relevant.

If a person lands on your site searching for seasonal information, meet them with a personalized experience. Custom banners drive engagement and satisfaction while delivering highly tailored content. From a citizen looking for policy updates, to a member looking for financial resources, make successful, personalized search experiences a reality.

Dive into data

Insights and analytics

Cludo is more than just a search and discovery solution – it’s a powerful analytics and insights engine that helps you make thoughtful, data-driven business decisions.

Customize your MyCludo dashboard for a quick overview of your search data, and navigate directly to the most important areas of the application.

Search terms

Analyze statistics on individual search terms, such as their click-through rate, and react to poorly performing search terms.

Most popular searches

Learn common visitor needs by seeing the most popular search terms for each search engine.

Origin pages

Investigate where visitors initiate a new search to locate dead ends or content gaps within your site.

Destination pages

See where visitors land most frequently upon performing their search.

Geo data

Map out where your visitors are located on a local, regional and global scale.

Trending searches

Understand visitors current search needs by seeing trending search terms, comparing search activity with the previous week or month.

Ineffective searches

Easily see and react to ineffective searches by improving the shown results for key search terms.

Device data

Investigate what types of devices your visitors use most when searching.

Actionable Recommendations

Improve search performance with tailored recommendations.

AI and power to the marketer

Relevance

Cludo enables you to maintain relevance across millions of site search queries by learning, refining and improving as it goes along.

Our solution has many features to enhance site relevance, the three most important being: dynamic and manual rankings, boostings and synonyms.

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Misspellings

Add more results for a search by providing common misspellings.

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Synonyms

Provide synonyms for common search terms to allow even more results to be shown.

Dynamic re-ranking

Let artificial intelligence re-rank results based on popular content from similar searches.​

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Page Rankings

Pin specific results as the top results for given search terms. Get manual control on what results should appear.

Boostings

Implement custom weighing of content values to promote more business-relevant results.​

Natural language processing (NLP)

Semantic search using NLP 

Our search goes beyond traditional keyword matching and offers results based on the context and intent of any given search query.

Through natural language processing, it unlocks hidden meanings to give users an unprecedented level of accuracy in their searches.

Language support

Support for 43 languages when processing search terms and search content.​

Stemming

Support for tokenization of search terms to allow for plural support and variants of the same words. "cats" will also find matches for "cat".​

Default boosting

Result titles are, by default, ranked higher than the remaining content. This can be changed later if needed.​

Voice search

Enable a whole new world of searching with voice search, which converts spoken words into search terms.

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Fuzzy search

Automatically fixing minor typos by allowing letters to be skipped or switched with neighboring letters.

Stop words

Automatically removing filler words from search terms like "a, an, it, is" etc.​

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Bigram matching

Automatically support adding or removing spaces in certain search terms. "blue bird" will also find matches for "bluebird".​

Guided exploration

Discovery through search

Cludo is more than search helping you put the most relevant content in front of people – it’s a powerful content discovery solution.

Visitors will engage more with your brand if they are able to find the content they are looking for easily and quickly. Take this engagement to the next level by providing them with information they possibly didn’t even know to look for.

Instant suggestions

Define specific common search terms to suggest to all visitors, before they even start typing a search term.

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Intelligent 404

Suggest relevant results on invalid URLs, by analyzing the URL. Support visitors who enter the website via a dead link.

Banners

Show custom announcements for given search terms. Banners can be completely customized with images, video, buttons and animations.

Quicklinks

Instantly redirect the visitor to a specific URL when they search for a defined search term.

Search-as-you-type

Dynamically show results as the visitor is typing.

Audiences

Using the tracking power of Google Tag Manager, identify audiences of visitors by a common trait and allow for specific banners and page rankings to only be shown to them.

Crawling content

Indexing

Indexing content is a prerequisite for getting started on your Search and Discovery journey. Cludo makes the indexing easy for you with a variety of ways to get this done. 

 

 

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Customized crawlers

Define exactly what parts of each page should be added to an index. Use meta tags and xPath to locate specific parts to save as individual fields. Use these fields in the search engine for better visitor filtration.

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Relevant crawling

Our crawlers can be configured to respect ‘canonical’ and ‘noindex’ tags as well as robots.txt files. This ensures only relevant pages and files make it to the index.

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Scheduled crawlers

Run crawlers when it is convenient for you. Offload crawler traffic to the middle of the night so it doesn’t affect your visitors.

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Smart crawling

Frequently index recently updated content by using a sitemap with modified timestamp. This provides quicker indexing with custom control over which content is added to the search engine.

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Index via API

Index content when you want, by using our easy-to-use API. Establish real-time indexing, causing changes in your content to immediately be accounted for in the search results.

Indexing files

Our crawlers not only index pages, but can also index various files including: txt, PDF, Doc and Excel – the content of which can be used in the search.

Use these tools to enhance the digital experience