Our powerful search and insights platform is one of the most user-friendly products on the market. We put marketers and webmasters in charge of their site search solution with easy-to-use tools and a simple, customizable setup that give users a richer search experience.
But the Cludo platform goes beyond simply search. We help marketers make sense of their visitor's behavioral data, and enable them to take immediate action. Our actionable search analytics dashboard enables you to make data driven content and search ranking choices, and efficiently adjust your search right from the dashboard.
Search queries are your customer’s way of telling you exactly what they are looking for. Our easily customizable site search platform enables you to directly control the relevance of your search results, giving you control over the customer journey.
Cut through the content maze. Cludo’s Intelligent guided site search enables you to deliver the highly-relevant results and enhanced user experience that lead to improved conversion rates.
As a cloud-based site search solution, we can easily update and upgrade your solution without any downtime or IT intervention. This means that you are always using the latest version of Cludo search.
Cludo’s machine learning software enables you to maintain relevance across millions of site search queries, learning, refining and improving as it goes along. The software performs calculations and synthesizes insights into customer behavior in real-time, learning and growing more accurate with its predictions with each new interaction.
Cludo’s machine learning model is incredibly powerful, yet like any other AI, it still has its limits. Cludo gives our users the power to actively tweak and adjust their site search rankings created by the machine learning models via our easy-to-use interface, adjusting them to meet the specific needs of their organization.
Cludo’s analytics tool complements and draws from the intelligent rankings. Receive user engagement data in real-time, to make data-driven content and business decisions. Learn from what the model is serving up, using intelligent rankings and Cludo’s analytics to understand visitor behavior, determine which pages should receive greater emphasis, and refine your search and content strategy.
Our automated Intelligent Rankings automatically prioritizes the most relevant content in the search results, but sometimes you just need even greater control. That's why Cludo's AI platform is whitebox, putting you in control of your search results, so you can choose which pages you want on top for selected keywords. This helps you shape the search results as you want, and gives you the ability to promote content.
Cludo's Intelligent Autocomplete is the first of its kind to use Machine Learning and end user behaviors to predict what a website visitor is searching for. Other site search solutions base their autocomplete suggestions purely on content and tags- the autocomplete suggestions simply pull from the indexed content on the site, guessing at what the user is typing. Cludo’s autocomplete on the other hand is based on actual user behavior. This allows it to be more dynamic and accurate in the suggestions it serves, as it’s based on what has actually worked for other users rather than simply guessing based on a static database of content.
Our smart built-in ranking automatically prioritizes the most relevant content in the search results, but sometimes you just need even greater control. We provide you with the options to configure your site search results, so you can choose which pages you want on top for selected keywords. This helps you shape the search results as you want, and gives you the ability to promote content.
Easy To Use Site Search Tools For Better Customer Engagement
With categories, also called facets, you can group and filter your site search results into areas that are relevant for your website. This gives your users a better overview of your content, especially if you have a broad range of different products or services to choose from. Categories are known for increasing the number of conversions, because they make it possible for the users to specify and narrow their search based on their own preferences.
With Cludo your internal search can complement your overall content strategy. We make it easy for you to boost the areas of your website that are of greater interest to your users, and lower the value of those which might not be relevant to them. A typical example is prioritizing your product pages can be prioritized above news, especially news which is a few years old. Boosting is easily setup and updated via your dashboard.
A quicklink sends users directly to a page on your site based on their query, skipping the search results page entirely. It is a time-saving option that offers the quickest path possible to the most relevant result (e.g. ‘locations’ brings you directly to the Contact Us page).
This unique tool enables you to create banners that are displayed at the top of a search results page for specific searches- a creative and visually prominent way to promote important content based on the search query. Having a new promotion? Use a banner. Deadline approaching for a fundraiser? Use a banner. Simply reminding people of essential information? Use a banner. Schedule them, reuse them, and engage your website users!
Cludo's Related Search functionality makes it easier for your visitors to get the information they need, even if they aren't quite sure how to search for it. When Related Searches is turned on, in addition to the search results, visitors will also receive convenient suggestions of other possible search terms. These suggestions are based on their usage by other users who were searching for items close to the one that the visitor has entered. You can see your Related Search statistics on your dashboard and in your analytics.
Cludo’s crawlers automatically re-index your content at regular intervals. However, there may be instances where you add, update, or delete pages on your site and need these changes to be reflected in the site search results immediately. By using the Update Content tool, these pages will appear/ disappear from the results instantly without having to wait for the automatic crawler to re-index your site.
Certain pages might not be relevant, and by blacklisting these pages, you make the content more efficient for your users. You can blacklist pages from specific searches, or exclude them from all searches with this simple tool.
Intelligent Site Search Functionality
Proactive Autocomplete. Spelling Corrections. Derivatives. Stemming. Synonyms. Phrase Matching. Cludo’s got you covered.
Cludo will find results for multiple word queries that are similar to, but not exactly the same as the text in your searchable index. For example, without bigram matching, searching for "football match" will not return results containing "footballmatch". Cludo will return results containing both, even though there is no exact match in the search index. This helps to ensure a high percentage of correct search results.
Creating synonyms for selected keywords increases the possibility that your site search users will get a relevant search result. For instance, you might have users searching for “shoes”, but the correct term in your business is “footwear”. Setting up synonyms helps to overcome differences in vocabulary, and helps your users find the right information quickly.
Cludo will automatically search for derived word forms. Don’t worry if your content is written in plural, and a user searches for singular term - Cludo will automatically recognize the content being searched for.
We all make mistakes. Luckily Cludo's intelligent algorithms automatically suggest the correct spelling of the keyword. Additionally, you can add new misspellings and correct keywords. The best part? Cludo supports 30+ languages!
When Cludo cannot find a keyword, it automatically provides your users with “did you mean…?” suggestions based on your website’s content. Rather than disappointing visitors to your website, Cludo suggests relevant alternatives based on your own content.
With highlighted keywords in the site search results, your users can easily scan the content for relevance.