Search queries are your customer’s way of telling you exactly what they are looking for. Our easily customizable site search platform enables you to directly control the relevance of your search results, giving you control over the customer journey.
Cut through the content maze. Cludo’s Intelligent guided site search enables you to deliver the highly-relevant results and enhanced user experience that lead to improved conversion rates.
As a cloud-based site search solution, we can easily update and upgrade your solution without any downtime or IT intervention. This means that you are always using the latest version of Cludo search.
Our automated Intelligent Rankings automatically prioritizes the most relevant content in the search results, but sometimes you just need even greater control. That's why Cludo's AI platform is whitebox, putting you in control of your search results, so you can choose which pages you want on top for selected keywords. This helps you shape the search results as you want, and gives you the ability to promote content.
This unique tool enables you to create banners that are displayed at the top of a search results page for specific searches- a creative and visually prominent way to promote important content based on the search query. Having a new promotion? Use a banner. Deadline approaching for a fundraiser? Use a banner. Simply reminding people of essential information? Use a banner. Schedule them, reuse them, and engage your website users!
Our smart built-in ranking automatically prioritizes the most relevant content in the search results, but sometimes you just need even greater control. We provide you with the options to configure your site search results, so you can choose which pages you want on top for selected keywords. This helps you shape the search results as you want, and gives you the ability to promote content.
With categories, also called facets, you can group and filter your site search results into areas that are relevant for your website. This gives your users a better overview of your content, especially if you have a broad range of different products or services to choose from. Categories are known for increasing the number of conversions, because they make it possible for the users to specify and narrow their search based on their own preferences.
With Cludo your internal search can complement your overall content strategy. We make it easy for you to boost the areas of your website that are of greater interest to your users, and lower the value of those which might not be relevant to them. A typical example is prioritizing your product pages can be prioritized above news, especially news which is a few years old. Boosting is easily setup and updated via your dashboard.
A quicklink sends users directly to a page on your site based on their query, skipping the search results page entirely. It is a time-saving option that offers the quickest path possible to the most relevant result (e.g. ‘locations’ brings you directly to the Contact Us page).
Cludo’s crawlers automatically re-index your content at regular intervals. However, there may be instances where you add, update, or delete pages on your site and need these changes to be reflected in the site search results immediately. By using the Update Content tool, these pages will appear/ disappear from the results instantly without having to wait for the automatic crawler to re-index your site.
Certain pages might not be relevant, and by blacklisting these pages, you make the content more efficient for your users. You can blacklist pages from specific searches, or exclude them from all searches with this simple tool.
Proactive Autocomplete. Spelling Corrections. Derivatives. Stemming. Synonyms. Phrase Matching. Cludo’s got you covered.
Intelligent Autocomplete utilizes Machine Learning and end user behaviors to predict what a website visitor is searching for. What sets Cludo's Intelligent Autocomplete apart from other autocomplete solutions is its ability to handle single words, multi-word phrases, and typos/misspellings. This provides website visitors with a more user-friendly experience, and helps them arrive at the information they need quicker.
Creating synonyms for selected keywords increases the possibility that your site search users will get a relevant search result. For instance, you might have users searching for “shoes”, but the correct term in your business is “footwear”. Setting up synonyms help overcoming the difference in vocabulary, and help your users in finding the right information. The consequence of no results showing up for colloquially used terms, would be to lose a potential customer to a competitor.
Cludo will automatically search for derived word forms. Don’t worry if your content is written in plural, and a user searches for singular term - Cludo will automatically recognize the content being searched for. The same goes for bigrams- Cludo will find results for multiple word queries that are similar to, but not exactly the same as the text in your searchable index. For example, without bigram matching, searching for "football match" will not return results containing "footballmatch". Cludo will return results containing both, even though there is no exact match in the search index. This helps to ensure a high percentage of correct search results.
We all make mistakes. Luckily Cludo's intelligent algorithms automatically suggest the correct spelling of the keyword. Additionally, you can add new misspellings and correct keywords. The best part? Cludo supports 30+ languages!
When Cludo cannot find a keyword, it automatically provides your users with “did you mean…?” suggestions based on your website’s content. Rather than disappointing visitors to your website, Cludo suggests relevant alternatives based on your own content.
With highlighted keywords in the site search results, your users can easily scan the content for relevance.
Download the definitive guide to selecting a new site search solution for your website. This free and ungated guide comes with a handy buyers cheat sheet at the end, to help you ask the right questions when talking to a sales rep.
This guide will help you ask the right questions and look for the right functionality to meet your specific needs. You will learn:
Make an informed choice.